# Esto Networks — full capability index

> Plain-text index of everything on esto.network, generated live from the site database.

Operating since 2009. AS135817 (Esto’s only ASN; OnyxPlay is Esto’s IPTV product and has no separate ASN). Legal entity: Esto Networks Private Limited. OnyxPlay site: https://onyxplay.tv/. Class A ISP Unified License + MSO License. Uptime SLA 99.9%. MTTR target 4 hours.

## Points of presence (4 total, 4 live)
- Noida — Sify Greenfort (Uttar Pradesh). Status: live. Services: transit, iptv, colo, noc. Capacity: Up to 100G handoffs. Peering: Via Delhi metro (NIXI · Extreme-IX · DE-CIX). Caches: Google GGC · Meta FNA · Netflix OCA.
- Delhi — GK1 (Delhi). Status: live. Services: transit, iptv, colo, peering, noc. Capacity: Up to 100G handoffs. Peering: NIXI · Extreme-IX · DE-CIX Delhi. Caches: Google GGC · Meta FNA · Netflix OCA.
- Mumbai — Web Werks (Maharashtra). Status: live. Services: transit, iptv, colo, peering, noc. Capacity: Up to 100G handoffs. Peering: NIXI · Extreme-IX · DE-CIX Mumbai. Caches: Google GGC · Meta FNA · Netflix OCA.
- Patna — CtrlS (Bihar). Status: live. Services: transit, colo, noc. Capacity: Up to 10G handoffs. Peering: Via Delhi metro (upstream). Caches: .

## IXP memberships
- NIXI: Delhi, Mumbai
- Extreme-IX: Delhi, Mumbai
- DE-CIX: Delhi, Mumbai

## Private network interconnects
- Google (PNI)
- Meta (PNI)
- Amazon (PNI)

## Cache nodes hosted
- Google GGC
- Meta FNA
- Netflix OCA

## Metro Peering
- Delhi: NIXI Delhi, Extreme-IX Delhi, DE-CIX Delhi. Ports: 1G · 10G · 100G. Prefixes: ~9,400+ prefixes · ~180+ ASNs.
- Mumbai: NIXI Mumbai, Extreme-IX Mumbai, DE-CIX Mumbai. Ports: 1G · 10G · 100G. Prefixes: ~14,200+ prefixes · ~260+ ASNs.

## Product: Connectivity
URL: https://esto.network/products/connectivity

Wholesale IP transit and leased lines on a pan-India backbone we own end-to-end — with RTBH-based DDoS mitigation any downstream network can trigger from its own router. Committed rates only. No burstable, no surprises on the invoice.

- Port speeds (Ethernet handoff): 1 Gbps · 10 Gbps · 100 Gbps  —  single-mode fibre at the POP cross-connect.
- Commit model (Billing): Committed Information Rate (CIR) only. No burstable
- Redundancy (Resilience): Single-uplink, or 1+1 protected across diverse POPs. LACP bundling on request.
- Routing (BGP): Static, or BGP — full table, partial, or default-only. MD5 + max-prefix on every session.
- Address families (IP version): IPv4 + IPv6 dual-stack, native. v6 default
- RTBH (DDoS mitigation): Community-tagged black-hole — /32 (v4) · /128 (v6) — dropped at every Esto edge. Community values issued at turn-up.
- Leased lines (Private circuits): P2P between any pair of POPs and customer premises. Protected or unprotected.
- MPLS / SD-WAN (Enterprise overlay): L2VPN · L3VPN · SD-WAN — any-to-any across the backbone, class-of-service honoured edge-to-edge.
- SLA (Service level): 99.9% availability · 4-hour MTTR target · 24×7 NOC escalation.
- POPs (Provisioning): Cross-connect at Noida · Delhi · Mumbai · Patna — owned, meshed backbone.

### Do you sell burstable / 95th-percentile transit?
No. Esto transit is committed-rate (CIR) only. You commit to a rate, you pay that rate — there's no 95th-percentile surprise at month-end. If your peak grows, we re-size; the billing model stays predictable.

### How does RTBH work for my network?
On turn-up we issue you a BGP community. When you're under attack, your router announces the target prefix — /32 for IPv4 or /128 for IPv6 — tagged with that community on your session with us. We propagate the black-hole across every Esto edge and the attack traffic is discarded before it reaches your port. No ticket, no portal, no scrubbing contract.

### Can I bring my own IP space and ASN?
Yes. Bring your PI space and ASN and we'll run BGP for both address families, with MD5 authentication and a max-prefix limit on every session. If you'd rather take addressing from us, that's available too.

### Which POPs can I take a handoff at?
All four: Noida (Sify Greenfort), Delhi (GK1), Mumbai (Web Werks), and Patna (CtrlS). Cross-connects are arranged at the facility; leased lines extend the handoff out to your premises where there's no presence in-building.

### Do you offer dark fibre?
No — dark fibre isn't part of the Esto product set. We sell lit services: IP transit, leased lines, and MPLS / SD-WAN over our own backbone.

### What's the SLA, and who do I call?
99.95% availability with a 4-hour MTTR target. Our NOC runs 24×7 on Indian time and escalates on agreed thresholds — engineers, not a chatbot. The NOC line is staffed around the clock.

## Product: IPTV-as-a-service
URL: https://esto.network/products/iptv

OnyxPlay is Esto’s wholesale IPTV platform for ISPs — licensed feeds, broadcast-grade DRM, the OnyxPlay app on every major smart TV, and operator tooling, carried by us and deployed on-premise inside your network. You bring the subscribers, the tiers, and the last mile; we carry everything upstream of the TV, under the OnyxPlay brand.

- Catalogue (Channels): 540+ channels · 13 Indian languages · 60+ broadcaster agreements · ~78% direct MoU.
- Picture quality (Tiers): SD · HD · FHD · 4K where the broadcaster permits. Adaptive ladder 1080p → 360p. 62% HD
- Devices (Smart TV + STB): Android TV · Samsung Tizen · LG webOS · Fire TV — plus OnyxPlay Android & Linux set-top boxes.
- Content protection (DRM): Schedule X compliant in-house DRM — hardware-backed where supported. Keys rotated every 8 h · forensic watermarking.
- Delivery (Edge): On-premise 1U BGP-anycast node · 60K subs · 40 Gbps · 24 TB cache · ~95% cache hit · <250 ms channel change.
- Interconnect (Peering): PNI preferred, IXP supported — NIXI · Extreme-IX · DE-CIX (Delhi + Mumbai).
- Compliance (Statutory): Carriage compliance carried upstream — MIB Schedule 10 quarterly returns filed on your behalf. LI-ready · 7-yr audit log. Cleared status inherited
- Commercials (Model): Per active subscriber, per month. No headend CAPEX · no per-channel surprises · no setup fee.
- Launch (Timeline): ~6 weeks from signed MoU to first paying subscriber. The OnyxPlay app is already live in every major TV app store.
- SLA (Service level): 99.9% control-plane · 99.99% origin · 24×7 Mumbai NOC (English + Hindi).

### What's included, and who operates it?
540+ licensed channels, conversion into modern streaming formats with broadcast-grade DRM, the OnyxPlay smart-TV app for Android TV, Samsung, LG, and Fire TV, the operator portal for subscriber and entitlement management, a 24×7 NOC for the headend, and quarterly MIB compliance filings. You bring the network, the subscribers, and your billing relationship. The headend runs in our Mumbai facility; you never touch the application.

### Where does the platform run?
Acquisition and processing run in our Mumbai headend, operated 24×7 by an Indian NOC. Delivery runs from a 1U appliance with ~24 TB of cache that racks inside your network, on your floor space and power. You handle physical hosting and IP routing; we operate the software stack remotely.

### What's the commercial model?
Per active subscriber, per month, billed against your count. No headend CAPEX, no per-channel licensing surprises, no DRM consultancy bills, and no setup fee. Tiers by subscriber volume; exact commercials are confirmed under NDA via an RFQ.

### Can I put my own brand on the apps?
The consumer apps are OnyxPlay-branded — that's the product we sell, and carrying one certified app across every smart-TV platform is what keeps DRM and store updates current without you chasing reviews. Co-branding — your name alongside OnyxPlay — is considered case by case for qualifying partners; raise it with sales and we'll scope it. The operator portal is always yours: your subscribers, your tiers, your pricing.

### How does compliance work for the channels I carry?
OnyxPlay carries the carriage obligation upstream — we maintain the broadcaster MoUs, the per-channel reporting, and the periodic MIB Schedule 10 returns. You inherit cleared status by virtue of carrying via us; there's nothing to file at your end.

### How fast can I launch, and add a channel later?
About six weeks from signed MoU to first paying subscriber — two for legal and SSO, two for the edge rack and peering, two for billing/CRM integration and go-live. Adding a channel already in the catalogue takes under 7 days; a new regional channel we don't yet carry is ~14–30 days.

## Product: Peering & Colocation
URL: https://esto.network/products/peering-colocation

One BGP session at an Esto POP gives a downstream network consolidated reach to all the IXPs in that metro — NIXI, Extreme-IX, and DE-CIX in Delhi or Mumbai — without joining each exchange, paying three sets of port fees, or running three sessions. Plus rack, half-rack and cage colocation at our POPs, and cache hosting for the content networks your eyeballs actually pull from.

- Metro Peering (Sessions): One BGP session per metro aggregates every exchange in it. Route-server fan-out or selective direct sessions.
- Exchanges (IXPs aggregated): NIXI · Extreme-IX · DE-CIX — in Delhi and Mumbai. 3 IXPs · 2 metros
- Port speeds (Peering handoff): 1 Gbps · 10 Gbps · 100 Gbps  —  single-mode fibre at the POP cross-connect.
- Address families (IP version): IPv4 + IPv6 on every session. v6 default
- Route security (Hygiene): MD5 + max-prefix on every session · RPKI ROV with invalids dropped · IRR-built prefix filters on direct sessions.
- Colocation (Footprints): Rack · half-rack · cage at our POPs · metered or committed kVA · N+1 cooling · 24×7 remote hands.
- Cross-connects (In-building): Single-mode fibre to the Esto edge, a cache node, or any carrier / content network in-building. Flat-billed, not metered.
- Cache hosting (CDN): Google GGC · Meta FNA · Netflix OCA live at our POPs. Open to additional cache nodes from other networks on request.
- Facilities (POPs): Noida (Sify Greenfort) · Delhi (GK1) · Mumbai (Web Werks) · Patna (CtrlS). Peering & cache in Delhi + Mumbai.
- SLA (Service level): 99.9% availability · 4-hour MTTR target · 24×7 NOC escalation.

### What exactly is Metro Peering?
A single BGP session at an Esto POP that aggregates every internet exchange in that metro. Instead of joining NIXI, Extreme-IX and DE-CIX one by one — each with its own membership, port, and session — you bring up one session with us in Delhi or Mumbai and receive the combined routes of all three. We carry the memberships, the port costs, and the route mediation.

### Route-server fan-out, or direct sessions?
Either. Most networks take the route-server fan-out — one session, all the metro's routes, simplest to run. If you want selective control over specific peers, we'll set up direct sessions with IRR-built prefix filters instead. You can also mix: route-server for the long tail, direct for the heavy hitters.

### Do you enforce RPKI?
Yes. Every session runs RPKI route-origin validation and we drop invalids rather than de-preferencing them, alongside MD5 authentication, a max-prefix limit, and — on direct sessions — IRR-built prefix filters. It's the same hygiene we run on the backbone, applied to your peering edge.

### Can I place my own cache node in your POP?
Yes. We already host Google GGC, Meta FNA, and Netflix OCA, and we're open to additional cache nodes from other content networks. You colo the node, we cross-connect it to the fabric, and downstream ISPs reach it at in-building RTT. Power, space, and the cross-connect are covered in one quote.

### What colocation footprints do you offer?
From a single rack unit up to a full cage — rack, half-rack, or caged — with metered or committed kVA, N+1 cooling, and cross-connects to the Esto edge or any tenant in-building. Remote hands are staffed 24×7, so routine reboots, reseats, and media swaps don't need your engineer on a plane.

### Which POPs can I peer and colo at?
Colocation is available at all four POPs — Noida (Sify Greenfort), Delhi (GK1), Mumbai (Web Werks), and Patna (CtrlS). Metro Peering and hosted caches sit where the exchanges are: Delhi and Mumbai. A cross-connect or leased line extends reach to a POP without a presence in-building.

## Product: NOC Services
URL: https://esto.network/products/noc-services

Engineers on shift around the clock — watching your network, answering tickets in English, Hindi, Punjabi and Tamil, and escalating on agreed SLAs. Your subscribers see your brand; we’re the team behind it. Run it standalone, or as overflow and overnight cover for the desk you already have.

- Coverage (Hours): 24×7×365 — engineers on shift, IST-anchored. No follow-the-sun gap over an Indian night.
- Staffing (Who answers): Network engineers, not scripted first-line. Escalation to seniors and Head of Ops on the matrix.
- Languages (Spoken): English · Hindi · Punjabi · Tamil across phone, ticket, and chat. 4 languages
- Channels (Contact): Phone · email · ticket portal · chat — all white-labeled to your operator brand.
- Monitoring (What we watch): SNMP · BGP session state · ICMP reachability · synthetic checks from all 4 POPs, with anomaly + threshold alerting.
- SLA (Response): P1 15 min · P2 30 min · P3 4 hr · P4 next business day. Documented escalation matrix, monthly reporting. P1 15 min
- Integration (Tooling): Webhooks · REST API · CRM connectors · branded status pages. Bring your inventory or let us run the stack.
- Branding (White-label): Fully white-labeled — Esto never surfaces to your subscribers. Per-partner tone, signatures, and wording.

### Will my subscribers know it's Esto?
No. The desk is fully white-labeled — ticket branding, email signatures, phone greetings, and any status page all carry your operator brand. Esto does not surface to anyone downstream of you. We configure the tone and wording per partner during onboarding.

### Do real engineers answer, or a script?
Network engineers. First contact is someone who can read a BGP table, not a call-centre script reading from a decision tree. Complex tickets escalate to seniors and, on P1, to the Head of Ops within the hour per the matrix.

### Can you use our existing ticketing and CRM?
Yes. We integrate via webhooks and a REST API, with connectors for the common Indian ISP CRMs. We'll work inside your system, or run ours and sync state back to you — whichever means less duplicate data entry for your team.

### Which languages do you support?
English, Hindi, Punjabi, and Tamil across phone, ticket, and chat, 24×7 on IST. Additional regional language coverage can be scoped per RFQ where volume justifies a dedicated pod.

### Can I use you only overnight?
Yes. Many partners run their own day desk and hand us the overnight window plus daytime overflow. We agree the handover windows and shared queues so tickets don't fall between the two teams.

### How do you report against the SLA?
You get a monthly report: tickets by severity, response and resolution times against target, breaches and their causes, and trend lines. The escalation matrix is in the contract, so "what should have happened" is never ambiguous.

## NOC severity matrix
- P1 · Critical (Outage / hard down): response 15 min, updates Every 30 min, escalation NOC lead → Head of Ops within 60 min.
- P2 · Major (Degraded / partial): response 30 min, updates Hourly, escalation NOC lead within 2 hr.
- P3 · Minor (Non-service-affecting): response 4 hr, updates Daily, escalation On request.
- P4 · Request (Change / info): response Next business day, updates On update, escalation Scheduled.

## Compliance
- Class A ISP Unified License + MSO License
- IPTV: Schedule X compliant, audit cleared
- Peering: Google Silver Peering Partner

## Contact
- Sales: +91 83528 13528 · askus@estointernet.in
- NOC (24/7): +91 62832 85600 · noc@estointernet.in
- Office: G-7, Tricity Plaza, Peer Mucchalla, Zirakpur 140603, Punjab